3 月 30 日消息,Brother 近日发布支持文档,表示旗下的 106 款打印机并不兼容 Windows 11 系统更新,系统无法识别通过 USB 连接的打印机,此前已连接打印机在更新之后无法更改打印机设置。
Brother 在支持文档中表示,目前旗下共有 106 款打印机受到影响,在连接时会跳出“无法使用 USB 连接的打印机进行打印”。Brother 表示用户可以忽略该错误,这是误报,实际上打印机可以成功打印。
查询微软支持社区,也有很多用户反馈存在这个问题。
Brother 表示目前正在调查这个问题,也在努力快速解决问题。
受影响的打印机型号如下:
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DCP-B7500D
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DCP-B7535DW
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DCP-J1050DW
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DCP-J1100DW
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DCP-J1140DW
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DCP-J1200W(XL)
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DCP-J572DW
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DCP-L2531DW
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DCP-L2535D
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DCP-L2535DW
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DCP-L2550DW
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DCP-L3510CDW
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DCP-L3551CDW,
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DCP-L5500D,
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DCP-L5600DN,
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DCP-T220,
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DCP-T310,
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DCP-T420W,
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DCP-T510W,
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DCP-T520W,
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DCP-T710W,
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DCP-T720DW,
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DCP-T820DW,
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DCP-T825DW,
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HL-B2000D,
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HL-B2080DW,
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HL-L2310D,
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HL-L2335D,
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HL-L2350DW,
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HL-L2351DW,
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HL-L2370DN,
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HL-L2375DW,
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HL-L2376DW,
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HL-L2385DW,
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HL-L2386DW,
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HL-L2395DW,
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HL-L3210CW,
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HL-L3230CDN,
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HL-L3230CDW,
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HL-L3270CDW,
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HL-T4000DW,
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MFC-B7715DW,
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MFC-J1010DW,
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MFC-J1300DW,
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MFC-J2330DW,
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MFC-J2730DW,
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MFC-J3530DW,
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MFC-J3930DW,
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MFC-J4340DW(XL),
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MFC-J4440DW,
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MFC-J4540DW(XL),
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MFC-J491DW,
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MFC-J5330DW,
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MFC-J5730DW,
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MFC-J5845DW,
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MFC-J5930DW,
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MFC-J5945DW,
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MFC-J6530DW,
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MFC-J6545DW,
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MFC-J6730DW,
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MFC-J690DW,
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MFC-J6930DW,
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MFC-J6935DW,
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MFC-J6945DW,
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MFC-J890DW,
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MFC-L2710DW,
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MFC-L2713DW,
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MFC-L2715DW,
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MFC-L2716DW,
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MFC-L2730DW,
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MFC-L2750DW,
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MFC-L2751DW,
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MFC-L2770DW,
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MFC-L2771DW,
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MFC-L3710CW,
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MFC-L3735CDN,
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MFC-L3745CDW,
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MFC-L3750CDW,
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MFC-L3770CDW,
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MFC-L5700DN,
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MFC-L5755DW,
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MFC-L5900DW,
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MFC-L6700DW,
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MFC-L6900DW,
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MFC-L8690CDW,
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MFC-L8900CDW,
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MFC-L9570CDW,
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MFC-T4500DW,
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MFC-T810W,
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MFC-T910DW,
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MFC-T920DW,
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MFC-T925DW